Refund Policy
We want you to be happy with your order. Because all Shinigami Styles products are made-to-order, we generally do not accept returns due to buyer’s remorse, incorrect sizing, or design submission errors.
Eligible Returns
We gladly accept returns or refunds if your item is:
- Defective or damaged
- Misprinted or not as described
- Incorrect item sent
How to Request a Return
- Contact us within 7 days of receiving your order at Hello@Shinigamistyles.com.
- Include your order number and photos of the issue.
- Our team will review and respond within 7 business days.
Return Requirements
- Items must be unused, unworn, unwashed, and in original packaging.
- Worn, stained, altered, or damaged items will not be accepted.
- Only confirmed returns will be processed; unapproved returns will not be accepted.
- Customers are responsible for return shipping costs (no freight-to-collect service).
Refunds
- Approved refunds will be issued to the original payment method in the currency used at purchase.
- Processing typically takes 5–10 business days after approval.
- Returns should be sent to: 4730 Littlejohn St, Baldwin Park, CA 91706